Master Emotional Intelligence, Effective Communication, Conflict Resolution and Trust-Building for Stronger Relations

• Understand the importance of relationships in both personal and professional life.
• Identify the foundations of effective relationship building.
• Apply principles of emotional intelligence in building connections with others.
• Demonstrate mutual respect through verbal and non-verbal communication.
• Create specific goals and objectives for personal and professional relationships.
• Use clear and concise communication for better understanding in interactions.
• Enhance verbal communication skills for improved relationship quality.
• Interpret non-verbal communication cues to strengthen connections.
• Develop strong written communication techniques for professional settings.

• Apply strategies to overcome communication barriers and misunderstandings.

   

  This course includes:

  • 14.5 hours on-demand video
  • 2 practice tests
  • Assignments
  • 6 articles

     273 downloadable resources
  • Access on mobile and TV
  • Certificate of completion

   

  Course content

  65 sections • 276 lectures • 14h 41m total length

Relationship Building: Mastering Connections in Life & Work

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